ORDER ENTRY/CUSTOMER SERVICE

Order Entry/Customer Service

Hours 8am to 4:30

Responsibilities

  • Must be able to communicate in significant detail in English, both by email, phone and face-to-face
  • Daily handling of measurements and reading as well as annotating drawings, for glass panels and hardware. (Basic line drawings)
  • When preparing orders, basic mathematics proficiency needed for such tasks as adding SAE measurements and dividing an opening measurement into equal parts, and like tasks.
  • Reading line drawings and handling build templates, frequent use of measuring tape, protractor, caliper
  • Product orders are entered a legacy computer system, with a "DOS" like interface, requires a moderate amount of memorization of software commands as the software's context help is limited.
  • Use multi-line phone system to route, direct, and answer calls from internal and external customers
  • Routine interaction with sales personnel and occasional interaction with production personnel to ensure accuracy of order.
  • Cross-training and backup coverage for reception / switchboard duties.
  • Will handle limited confidential materials such as customer lists, pricing discounts, costing data.

Requirements

  • Be able to work in a small team environment
  • High attention to detail
  • High level of skills with Microsoft Office and other computer related programs
  • Ability to learn new things and adapt quickly to a multi-task environment
  • Intermediate understanding of drawings, measurements and other mechanical needs
  • MUST BE ABLE TO PASS A CRIMINAL BACKGROUND CHECK
  • MUST BE ABLE TO PASS A DRUG SCREEN
  • Be able to work overtime as needed
  • Fluent reading and writing in English to process work orders
  • Must read tape measure without hesitation
  • Good Hand Eye coordination a must
  • Common sense thinking
  • Not afraid to ask questions and retain answers
  • Reliable to show up every day on time

We are always ready to meet responsible, hard working individuals seeking employment in
the glass fabrication industry.
We are proud to be a true American Factory that offers job security & growth potential. At
WOON-TECH we value integrity and the willingness to work above all.
If you do not have a resume, we still want to hear why you might be a great fit for us. Simply
fill out the fields below with your information.

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Send us your resume, or simply reach out and tell us about yourself!

Call: 1-800-767-5954
Fax: 401-769-2591
Email: jobs@woonglass.com